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General Support

IUX Information

  • About IUX
  • How does IUX contribute to trading?
  • Is it possible to lose more money than I have in my account?
  • Countries Where IUX Provides Services

Account Security & Privacy

  • How does IUX use a customer’s personal information?
  • How to Change Your Verification Method on IUX
  • What should I do if I suppose somebody else has access to my account?
  • Is it safe to send you my private data?
  • Are my funds safe?

Technical Support

  • MetaTrader Server Routine Maintenance Schedule
  • Holiday Trading Schedule Announcement
  • How to Fix Login Issues to the Personal Area
  • Preparation for IUX server maintenance

Customer Support & Requests

  • How to Submit a Ticket on IUX and Track Its Status
  • How to Record Your Screen and Capture Screenshots for Faster Support Responses
  • How to Clear Browser Cache and Cookies
  • Can I Use One Email to Register and Create Multiple Trading Accounts?
  • What trading strategy can be used?
  • Does IUX offer Signals?
  • How do I verify my IUX account if I live in multiple countries?
  • Asking to change the information
  • How can I request a trade history?
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Financial Services Provider (FSP) details

IUX Markets ZA (Pty) Ltd. authorised and regulated by Financial Sector Conduct Authority (FSCA) in South Africa with FSP Number 53103

Registered address: 18 Cavendish Road, Claremont, Cape Town, Western Cape, 7708.


This website is operated by IUX Markets (ZA) Ltd. IUX Markets (ZA) Ltd. is not the market maker, or product issuer, and acts solely as an intermediary in terms of the FAIS Act between the client and IUX Markets (MU) Ltd. (the Product Supplier), rendering only an intermediary service (i.e., no market making is conducted by IUX Markets ZA (Pty) Ltd. in relation to derivative products offered by IUX Markets (MU) Ltd. Therefore, IUX Markets ZA (Pty) Ltd does not act as the principal or the counterparty in any of its transactions.


By proceeding with opening an account, this will be registered with IUX Markets (MU) Ltd., which is authorized and regulated by the Financial Services Commission (FSC) in Mauritius. IUX Markets (MU) Ltd. falls outside the South African regulatory framework and Mauritius laws and regulations will apply in relation to your account.


Product Supplier details

IUX Markets (MU) Ltd. authorised and regulated by Financial Services Commission (FSC) in Mauritius with Investment Dealer license number GB22200605

Registered address: 18 Bank Street, Ground Floor, Silver Bank Tower, Cybercity, Ebene 72201, Mauritius.


Legal: This website is operated by IUX Markets ZA (Pty) Ltd. authorised and regulated by Financial Sector Conduct Authority (FSCA) in South Africa with FSP Number 53103

Risk Warning: Please note that CFDs trading and other credit products trading is high risk and is not suitable for all investors. Trading financial instruments may result in losses as well. To be profitable and losses that can exceed the initial investment. Before the transaction, be sure to understand all the risks and should receive unbiased advice if necessary. Under no circumstances shall IUX Markets have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any investing activity. This information is not intended for residents of countries or jurisdictions under significant sanctions, such as: Afghanistan, Barbados, Belarus, Burkina Faso, Cameroon, Central African Republic, Cuba, Democratic Republic of Congo, Haiti, Iran, Libya, Mali, Mozambique, Myanmar, Nicaragua, North Korea, Russia, Senegal, Sudan, Syria, Tanzania, Venezuela, Yemen, and Zimbabwe.


All trading-related information on the IUX website is not intended to solicit residents of Australia, Canada, Japan, Malaysia, Ukraine, the United Kingdom, the United States, or any member state of the European Union (EU).


Please note that leveraged margin trading and binary options carry significant risks, including the potential for rapid financial losses.

© 2026 IUX Markets ZA (Pty) Ltd.